We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please call 72 hours ahead of your scheduled tour for a full refund (credit card transition costs excluded -2.5%). There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
Please remember that offers 6 months validity to all reservations. You can plan another date or even change your mind to a new sport/tour.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Please contact us to get the latest information on your desired trip. Our support team will help you, please call +39 386 651 4885.